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1 385 Gurn Springs Road, Gansevoort, NY 12831  
1 518-584-8038  
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Frequently Asked Questions

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How can I make a reservation?

Reservations are accepted by phone, mail or e-mail. Please see our Reservations Page on this site.  You can secure your reservation with a Visa, MasterCard, or Discover.

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Can we pay by check upon arrival?
Sorry, we require payment in full at time of reservation.
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What are the Check-In and Check-Out times?
Check-out time is 11 a.m. Check-in time is any time after 2 p.m.
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What is the cancellation policy?
Cancellation Policy: 21 days or more notice required to receive a full refund minus a $50.00 service fee.  Twenty (20) days to one (1) day notice will be eligible for a credit in the current or following season. No refunds or credits will be given for weather conditions, voluntary departure, acts of nature or evictions. All holiday reservations are non-refundable/non-transferable in the event of a cancellation. All seasonal deposits are non-refundable. If not arriving on your scheduled day, you must call and notify the park or your site will be forfeited as of 8:00 a.m. the following day.
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Do you allow bicycles?
Yes, we do.
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Do you allow motorcycles, 4-wheelers, dirt bikes, golf carts, gopeds, mini-motorcycles of any kind, skateboards & go carts?
Our resort only allows motorcycles and golf carts. Motorcycles may only be driven from the park office/registration area to your site. 
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Do you allow pets?
Yes, we are a pet friendly resort. Visit our Rules section for more details.
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Is your pool heated, and do you have lifeguards?
Our pool is not heated. All children must be accompanied by an adult in the pool area because we do not have lifeguards on duty.
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Do you allow visitors?
  Yes. Campers are responsible for their guests. Visitors must leave by 10:00 p.m. unless registered as overnight guests.  Visitors arriving after 9:00 p.m. must register as overnight guests.  All guests five years of age and older must purchase a guest pass.  Unregistered guests and their hosts will be asked to leave the park.

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Can visitors set up a tent on our RV site?
  Yes, one tent is allowed; however, a no hook-up site fee must be paid. See our rates page for more details.
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Can we set up a tent for our children?
  Absolutely, if there is room on the site (management's discretion).  There is no charge if they are your dependent children. Dependent children are under 18 who live at your address. 
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How far are you from Saratoga Springs and Lake George, NY?
  We are 12 minutes from Saratoga Springs and 20 minutes from Lake George .
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Are we allowed to have a campfire?
  Absolutely! Every site has a fire ring. We ask that you keep the fire ring off the grass and attended at all times. Fires must be extinguished completely when you retire for the night.  You are only allowed to burn split logs and kindling.
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Do you offer Internet connection?
  No, we do not.

If we have not addressed your questions, please let us know!  Call us at 518-584-8038.
 
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