| How can I make a reservation? | |
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Reservations are accepted by phone, mail or e-mail. Please see our Reservations Page on this site. You can secure your reservation with a Visa, MasterCard, or Discover. |
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| Can we pay by check upon arrival? | |
| Sorry, we require payment in full at time of reservation. | |
| What are the check-in and check-out times? | |
| Check-out time is 11 a.m. Check-in on sites is any time after 2 p.m. | |
| What is the cancellation policy? | |
| Cancellation Policy: 21 days or more notice required to receive a full refund minus a $50.00 service fee. Twenty (20) days to one (1) day notice will be eligible for a credit in the current or following season. No refunds or credits will be given for weather conditions, voluntary departure, acts of nature or evictions. All holiday reservations are non-refundable/non-transferable in the event of a cancellation. All seasonal deposits are non-refundable. If not arriving on your scheduled day, you must call and notify the park or your site will be forfeited as of 8:00 a.m. the following day. | |
| Are you close to the beach? | |
| Some sites are directly on the beach. | |
| Do you allow bicycles? | |
| Yes, we do; however, they must have lights on them after dark and wear helmets at all times. | |
| Do you allow motorcycles, 4-wheelers, dirt bikes, golf carts, gopeds, mini-motorcycles of any kind, skateboards & go carts? | |
| Only motorcycles and golf carts are allowed at a minimal charge. Motorcycles may only be used to drive in and out of our resort. | |
| Do you allow pets? | |
| Yes, we are a pet friendly resort. Please visit our rules page for more details. | |
| Are pets allowed on the beach? | |
| Only service pets are allowed on beach. |
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| Do you have lifeguards? | |
| All children under the age of 16 must be accompanied by an adult in the pool area because we do not have lifeguards on duty. | |
| Do you allow visitors? | |
| Yes. Campers are responsible for their guests. Visitors must leave by 10:00 p.m. unless registered as overnight guests. Visitors arriving after 9:00 p.m. must register as overnight guests. All guests four years of age and older must purchase a guest pass. Unregistered guests and their hosts will be asked to leave the park. |
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| Can another family set up a tent or pop-up on our site? | |
| Sorry, this is not allowed. | |
| Can we set up a tent for our children? | |
| Absolutely, if there is room on the site (management's discretion). There is no charge if they are your dependent children. Dependent children are under 21, unmarried and living at home. | |
| You are a family camping resort, do you cater to singles? | |
| Yes, we do. | |
| Are we allowed to have a campfire? | |
| Absolutely! Limited amount of fire rings on sites. We ask that you keep the fire ring off the grass and attended at all times. Fires must be extinguished completely when you retire for the night. | |
| Do you offer internet connection, cell service or cable connection? | |
| Sorry we do not have Wi-Fi, cell service, or cable connection. | |
If we have not addressed your questions, please let us know! Call us at (804) 725-5120. |
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